FAQ’s

FAQ’s 2018-01-23T10:28:29+00:00
What is Sally’s Blend? 2017-12-08T21:57:52+00:00

Sally’s Blend is our Limited Edition espresso blend. We donate £1 from every bag sold to the Alzheimer’s Society to help with research into Dementia and to assist those who suffer from the disease and their families.

Sally’s Blend consists of two very special coffees from Colombia, Finca Las Brisas and Buena Vista.

Will my coffee be delivered as whole beans or ground? 2017-12-08T21:58:56+00:00

You have the option to choose whole beans or ground coffee when you place your order. Whole beans are our preferred option but we appreciate that not everyone is going to have a coffee grinder at home.

If you choose to have your coffee ground then we will only grind your coffee immediately prior to it being shipped to ensure that you receive it as fresh as possible.

How long will it take for my coffee to be delivered? 2017-12-08T21:59:32+00:00

We currently use the Royal Mail Signed For service to deliver your coffee. Delivery should be within 3-4 days of you placing your order. If you have any specific delivery requirements please let us know.

Do you supply espresso machines and grinders? 2017-12-08T22:01:33+00:00

Yes, we do. We are distributors for La Cimbali and Victoria Arduino. We supply the brilliant Mythos One coffee grinder, probably the best espresso grinder currently on the market. We have given an indication of prices on the website but please give us a call to discuss your requirements in detail.

Why do you recommend La Cimbali? 2017-12-08T22:02:56+00:00

When you run a busy coffee shop two of the most important factors are reliability of the equipment you use and the quality of the back-up if something goes wrong. La Cimbali have their own engineers and also trained staff at their office in the UK. This means that often a simple telephone call often solves a problem or their engineers are ready to get to you at short notice. Believe us, this is a huge advantage over other manufacturers who often use freelance engineers.

Can you help me set up my new coffee shop? 2017-12-08T22:03:30+00:00

We can certainly help you. We started our own coffee shop from scratch. We designed and sourced everything ourselves and are more than happy to pass on our experience and knowledge.

How do we contact you? 2017-12-08T22:04:15+00:00

Call or email us. Details are on our Contact Us page.

Do you supply wholesale customers? 2017-12-08T22:05:02+00:00

We can supply wholesale. Please fill in the form on the Wholesale page and we will contact you to discuss your requirements further.

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