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If you need help with anything, please contact us on 01603 872871 or email us at hello@norfolk.coffee
We send all of our coffee and accessories by Royal Mail 48 Tracked, Monday to Friday. We aim to get all orders received by 1pm sent out within two working days. We will contact you in the unlikely event there is a problem. The TRACKED service offers us peace of mind that our customers are able to know when their coffee is on its way. If you require your coffee urgently please choose the Royal Mail 24 Tracked service.
We send all of our coffee and accessories by Royal Mail 48 Tracked, Monday to Friday. We aim to get all orders received by 1pm sent out within two working days. We will contact you in the unlikely event there is a problem. The TRACKED service offers us peace of mind that our customers are able to know when their coffee is on its way. If you require your coffee urgently please choose the Royal Mail 24 Tracked service. We find that 99.9% of the time this service is a next day delivery.
Coffee is a perishable product and ours is roasted to order, so we’re unable to accept returns on coffee. However, if there was an error with your order or you’re not satisfied with your coffee, contact us on 01603 872871 or email hello@norfolk.coffee within 14 days of purchase. We will respond immediately.
